At Aphiemi Beauty, we take pride in creating thoughtfully crafted products made in small batches with care and intention. Because many of our products are handmade and prepared in limited quantities, we kindly ask that you review our shipping and return policies below before placing your order.

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1. Shipping Policy

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Processing Time

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Please allow 3–5 business days for order processing before shipment. Orders placed on weekends or holidays will begin processing on the following business day.

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During product launches, promotions, holidays, or periods of high order volume, processing times may be slightly extended.

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2. Shipping & Delivery

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Standard Shipping

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Estimated delivery time is typically 3–7 business days after your order has shipped.

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Expedited Shipping

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Expedited shipping options may be available at checkout depending on your location.

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Please note that shipping timeframes are estimates and may vary due to weather conditions, carrier delays, holidays, or other factors outside of our control.

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Once your order ships, you will receive a confirmation email with tracking information.

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3. Shipping Rates

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Shipping rates are calculated at checkout based on:

• Package weight

• Shipping destination

• Selected shipping method

 

We may occasionally offer free shipping promotions on qualifying U.S. orders.

 

4. Shipping Locations

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At this time, we ship within the United States only.

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We hope to expand shipping availability in the future.

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5. Order Accuracy

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Please ensure that your shipping address and order details are correct before submitting your order.

Aphiemi Beauty is not responsible for delays, lost packages, or delivery issues resulting from incorrect or incomplete shipping information provided at checkout.

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6. Returns & Exchanges

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Due to the nature of our products, including personal care and cosmetic items, all sales are final and we do not accept returns or exchanges.

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This policy helps us maintain product quality, safety, and hygiene standards for all customers.

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7. Damaged or Incorrect Orders

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If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:

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info@aphiemibeauty.com

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Please include:

• Your order number

• A description of the issue

• Clear photos of the product and packaging

If approved, we may offer:

• A replacement item

• Store credit

• A refund, when appropriate

 

Requests submitted outside of the 7-day window may not qualify for resolution.

 

8. Lost or Stolen Packages

 

Once a package has been marked as delivered by the shipping carrier, Aphiemi Beauty is not responsible for lost or stolen packages.

 

If you believe your package was lost or stolen, please contact the shipping carrier directly to file a claim or request assistance.

 

We recommend shipping to a secure location whenever possible.

 

9. Refused or Undeliverable Packages

 

Packages returned due to:

• Incorrect addresses

• Failed delivery attempts

• Refused deliveries

may be subject to additional shipping fees before reshipment can occur.

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Original shipping charges are non-refundable.

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10. Contact Us

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For questions regarding your order, shipping, or returns, please contact us:

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Aphiemi Beauty, LLC
Email: info@aphiemibeauty.com
Website: www.aphiemibeauty.com